Stephanie Miller Vincent

Stephanie Miller Vincent

Stephanie Miller Vincent

Hospitality Hero | Experience Strategist Founder, SMillerVision

Stephanie is a seasoned hospitality leader with over 30 years of experience in Canada and the United States. Her career began as a Food & Beverage Manager at White Point Beach Resort, and she has since held leadership roles such as General Manager of Snake River Grill South, Director of Food & Beverage at Pinnacle Entertainment’s L’Auberge Lake Charles Casino Resort, and General Manager of The Quarterdeck Resort upon returning to Nova Scotia. Today, she collaborates with clients like the South Shore Tourism Cooperative and Nova Scotia Lobster Crawl, continuing her mission to transform the hospitality industry.

An alumna of Cornell University, Stephanie holds two master’s degrees and is a certified sommelier. She is the founder of SMillerVision, a consultancy dedicated to guiding businesses as they create unforgettable guest and employee experiences that make them the employer of choice. She believes that hospitality is more than a service, it’s a way of life, and that employee engagement is the foundation of exceptional guest service.

Stephanie’s Scotiable Service philosophy, rooted in warmth, authenticity, and genuine care, integrates Nova Scotia’s renowned hospitality into every aspect of service. She specializes in workplace culture transformation, leadership development, and employee experience design, ensuring her clients cultivate environments where employees feel valued, inspired, and committed to excellence.

Through SMillerVision, she empowers businesses to foster a culture of care, connection, and community, proving that small, intentional actions create lasting impacts. By guiding companies to invest in their employees' experience, Stephanie helps businesses attract and retain top talent, ensuring their success in a competitive industry.

Stephanie is a passionate advocate for hospitality excellence, an innovator in workplace culture, and a sought after strategist who believes that great service starts with great leadership, and that the best customer experiences come from organizations that invest in their team.